Start with the vehicle and concern
Collect year, make, model, customer contact details and a description of the issue. Keep the customer’s description attached to their record for the service team.
CONFIGURED FOR YOUR BUSINESS
AI answering and appointment workflows for auto repair shops
Capture vehicle details and inspection requests without treating a phone conversation as a repair diagnosis.
Discuss your workflowExplain inspection fees accurately
Use only the shop’s approved fee and credit policy. Distinguish an inspection price from a repair estimate, and never promise a precise repair cost before the required assessment.
Check actual shop availability
Configure staff or resources where needed and use the assigned calendar. Only describe an available bay or technician if the scheduling configuration actually tracks that capacity.
Confirm the next step
After a successful booking, provide the date, time and location. Send approved scheduling messages only with the appropriate permission. Drop-off instructions and payment links must match your shop’s configured process.
What needs setup?
Your workspace holds business records. Phone answering, SMS, calendar synchronization, email delivery and payment collection depend on their individual connections and tests. Agree on the scope, usage allowance and launch steps before activation.
Review plans and setup costs · Read illustrative workflow examples
Will the assistant diagnose a vehicle?
The intended workflow captures the concern and arranges the appropriate service conversation or inspection. Your service team handles diagnosis and repair recommendations.
Before you launch
Complete business rules, scheduling and escalation instructions. Review scripts, test the connected services, and approve the launch with Anytime Assist. Demonstration examples are fictional and are not customer results.
Start with your actual workflow.
Tell us what your team needs to handle and which tools you use. We will review fit and setup requirements with you.