Capture the details before the callback
Collect the requested work, service address, callback number and preferred timing. A remodeling inquiry needs scope and project timing; a repair request may need a different escalation path.
CONFIGURED FOR YOUR BUSINESS
AI receptionist for home service businesses
Organize service inquiries, appointment requests and follow-up while your crew is on the job.
Discuss your workflowSee the workspace ↓
FROM INQUIRY TO FOLLOW-UP
Keep the next step clear, even when you’re on the job.
Capture the request, review availability and keep the customer’s details with their appointment and documents.
Separate urgent calls from routine work
Define urgent situations with your business and identify an on-call contact. The configured assistant should attempt the approved transfer and explain a failed transfer honestly. It must not invent a dispatch or promise emergency availability.
Schedule around your working day
Use business hours, closed dates, notice periods and appointment buffers. Assign the correct calendar and check for conflicts before confirming a slot. Existing appointments remain visible if an outside sync needs attention.
Keep quotes under your control
Provide approved inspection fees and clear quoting limits. Site-specific work can be routed to a person for an estimate. Payment links require a verified payment connection; a booking is not payment received.
Examples for your trade
HVAC
Capture the equipment concern and requested service. Apply your approved urgent-call rules before offering routine maintenance slots.
Plumbing
Capture the service address and reported leak or repair. Escalate urgent water issues using your configured transfer and fallback process.
Electrical
Record the requested work and escalate reported hazards according to approved instructions. Do not improvise a diagnosis or safety advice.
What needs setup?
Your workspace holds business records. Phone answering, SMS, calendar synchronization, email delivery and payment collection depend on their individual connections and tests. Agree on the scope, usage allowance and launch steps before activation.
Review plans and setup costs · Read illustrative workflow examples
Can this quote a renovation automatically?
Only within pricing rules you approve. Work requiring an inspection or custom scope should go to your team for review.
Before you launch
Complete business rules, scheduling and escalation instructions. Review scripts, test the connected services, and approve the launch with Anytime Assist. Demonstration examples are fictional and are not customer results.
Start with your actual workflow.
Tell us what your team needs to handle and which tools you use. We will review fit and setup requirements with you.