Appointment reminder
A reminder job is created with the appointment and cancels itself if the appointment is completed or cancelled before delivery.
The workspace queues appointment, estimate, and invoice reminders with durable status, opt-out enforcement, retry limits, and delivery history. Scheduled sending activates only after the provider and scheduler are connected.
Ask about automation →A reminder job is created with the appointment and cancels itself if the appointment is completed or cancelled before delivery.
A follow-up is queued after a secure estimate is sent and automatically skips delivery when the estimate has already been approved.
An invoice reminder is queued after secure delivery and skips paid invoices so customers are not chased after payment.
SMS STOP and START preferences are stored per subscriber, outbound opt-outs are blocked, and delivery failures appear in the workspace.
Review requests, reactivation campaigns, and customer-configurable rules remain planned until evidence, consent, and scheduling controls are complete.
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